Partner Program Terms

1. Definitions

• "Affiliate" means an individual or entity enrolled in the Vulu Vault Affiliate Program who promotes Vulu Vault through unique referral links and earns commissions on resulting paid subscriptions.
• "Strategic Partner" means an individual or entity accepted into the Vulu Vault Strategic Partner Program through a formal application and approval process.
• "Commission" means the monetary compensation payable to an Affiliate or Partner for Qualified Referrals.
• "Qualified Referral" means a new Vulu Vault customer who subscribes to a paid plan through a tracked referral link and maintains an active subscription beyond any applicable trial period.
• "Cookie Window" means the duration during which a referral attribution remains valid after a prospect clicks a referral link.
• "MRR" (Monthly Recurring Revenue) means the monthly plan value of a subscription, regardless of billing frequency.

2. Program Overview

Vulu Vault operates a two-tier partnership structure:

• Affiliate Program — Self-service enrollment via FirstPromoter. No application or approval required. Earn commissions by referring new customers through tracked links.
• Strategic Partner Program — Application-based program for established businesses. Requires submission and approval (typically 1-3 business days). Provides enhanced benefits including dedicated support, sandbox environments, and co-marketing opportunities.

Participation in either program constitutes acceptance of these terms. Affiliates and Strategic Partners may participate in both programs simultaneously.

3. Affiliate Commission Structure

Affiliates enrolled through the self-service program earn the following commissions:

• First Payment: 40% of the referred customer's first monthly plan value (MRR).
• Recurring (Months 2-12): 20% of the referred customer's monthly plan value for each subsequent month, up to 12 months from the initial subscription date.
• Annual Subscriptions: Commission is calculated based on the equivalent monthly plan value (MRR), not the total annual payment. For example, a customer on the Essential plan ($99/month, billed annually at $846/year) generates a 40% commission of $39.60 for the first month equivalent.

Commission rates are subject to change with 30 days' prior notice. Changes do not apply retroactively to existing referrals.

4. Strategic Partner Terms

Strategic Partners receive individually negotiated commission rates and terms based on partnership type (Reseller, Implementation, Integration, or Co-Marketing). Specific commission structures, service fee arrangements, and revenue-sharing models are detailed in individual Partner Agreements issued upon approval.

In the absence of an individual Partner Agreement, the Affiliate Commission Structure (Section 3) applies by default.

5. Payment Terms

• Payment Method: Commissions are paid via PayPal through the FirstPromoter platform.
• Payment Cycle: Monthly, processed on or around the 15th of each calendar month for the prior month's earned commissions.
• Minimum Threshold: A minimum balance of $50.00 USD is required for payout. Balances below this threshold roll over to the next payment period.
• Currency: All commissions are calculated and paid in United States Dollars (USD).
• Tax Responsibility: You are solely responsible for reporting and paying all applicable taxes on commission income. Vulu Vault may request tax documentation (e.g., W-9 or W-8BEN) where required by law.
• Refunds & Chargebacks: If a referred customer receives a refund or initiates a chargeback within 60 days of payment, the associated commission will be reversed or deducted from future payouts.

6. Cookie & Attribution

• Cookie Duration: 60 days from the prospect's first click on a referral link.
• Attribution Model: Last-click attribution. If a prospect clicks multiple referral links from different affiliates, the most recent click before conversion receives credit.
• Tracking: Attribution is managed through FirstPromoter's tracking system. The affiliate tracking script must be active on the page where conversion occurs.
• Direct Signups: Customers who sign up without clicking a referral link are not eligible for commission, even if they were previously exposed to affiliate marketing.

7. Marketing Guidelines

When promoting Vulu Vault, you must:

• Accurately represent Vulu Vault's features, pricing, and capabilities.
• Clearly disclose your affiliate relationship in compliance with FTC guidelines and applicable local regulations.
• Use only approved brand assets, logos, and marketing materials provided by Vulu Vault.
• Not make guarantees about earnings, performance, or results that are not substantiated.
• Not engage in misleading, deceptive, or unethical marketing practices.
• Comply with all applicable advertising regulations in your jurisdiction.

8. Prohibited Activities

The following activities are strictly prohibited and may result in immediate termination and commission forfeiture:

• Self-Referrals: Referring yourself, your own organization, or entities under your control to earn commissions.
• Cookie Stuffing: Using hidden iframes, pop-unders, or other techniques to set referral cookies without genuine user intent.
• Paid Brand Bidding: Running paid search ads (Google Ads, Bing Ads, etc.) that bid on "Vulu Vault", "VuluVault", or variations thereof without prior written approval.
• Spam: Sending unsolicited emails, messages, or communications to promote referral links.
• Coupon/Deal Sites: Listing Vulu Vault on coupon aggregator or deal sites without prior written approval.
• Trademark Misuse: Registering domain names, social media handles, or accounts that include "Vulu Vault" or confusingly similar terms.
• Incentivized Signups: Offering cash, gift cards, or other incentives to prospects solely for signing up through your link (unless part of an approved co-marketing campaign).
• Fraudulent Activity: Any attempt to manipulate tracking, inflate clicks, or create fake accounts.

9. Intellectual Property

Vulu Vault grants you a limited, non-exclusive, revocable license to use Vulu Vault brand assets (logos, screenshots, marketing copy) solely for the purpose of promoting Vulu Vault as part of this program. This license:

• Does not transfer any ownership rights.
• May be revoked at any time with or without cause.
• Terminates immediately upon your exit from the program.
• Requires use of assets in their original form without modification (unless explicitly permitted).

All content you create to promote Vulu Vault must not infringe on third-party intellectual property rights.

10. Term & Termination

• Term: These terms are effective upon enrollment and remain in effect until terminated by either party.
• Voluntary Termination: Either party may terminate participation with 30 days' written notice. Outstanding commissions above the minimum threshold will be paid in the next regular payment cycle.
• Termination for Cause: Vulu Vault may terminate your participation immediately and without notice for violation of these terms, including but not limited to engagement in Prohibited Activities (Section 8).
• Commission Clawback: In cases of fraud or material violation, Vulu Vault reserves the right to withhold unpaid commissions and seek repayment of commissions earned through prohibited means.
• Post-Termination: Upon termination, you must immediately cease all promotional activities, remove referral links, and discontinue use of Vulu Vault brand assets.

11. Confidentiality

You agree to keep confidential any non-public information disclosed to you through the partner program, including but not limited to: commission rates negotiated for Strategic Partners, internal product roadmaps, pre-release features, and business metrics shared for co-marketing purposes.

This obligation survives termination of the partnership for a period of two (2) years.

12. Limitation of Liability

To the maximum extent permitted by law, Vulu Vault's total liability under these terms shall not exceed the total commissions paid to you in the twelve (12) months preceding the claim. Vulu Vault is not liable for indirect, incidental, special, consequential, or punitive damages arising from your participation in the program.

Vulu Vault does not guarantee any minimum level of referral conversions, commissions, or earnings.

13. Modifications

Vulu Vault reserves the right to modify these terms at any time. Material changes (including commission rate adjustments) will be communicated via email with at least 30 days' advance notice. Continued participation in the program after the effective date of changes constitutes acceptance of the modified terms.

Non-material changes (formatting, clarifications) may be made without prior notice.

14. Contact

For questions about these terms or the partner program:

• Email: partnerships@vuluvault.com
• Subject Line: Partner Program Inquiry

For technical issues with tracking or payouts, contact FirstPromoter support directly through your affiliate dashboard.

15. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from or relating to these terms shall be resolved through good-faith negotiation, and if necessary, binding arbitration.